Frequently asked questions

General Advice

Isn't Beard oil for guys that have epic beards?


Beard oil truly is for anyone that has facial hair whether it's a mustache, a goatee, stuble, or an epic beard. 1. Maybe the most important function of the beard oil is to help moisturize, nourish and help prevent acne on your skin up under the hair. 2. The beard oil helps to give your beard hair a soft to the touch feel for that special somebody that feels your facial hair on there face when they hug you and also gives a lusterous glow to your hair. 3. The beard oil helps encourage healthy growth, helping you to grow a fuller thicker healthier beard.




How do I use the products?


With our beard oil we have three different weights depending on how thick, full, short, long, and course your beard is. With the beard oil application you want to apply beard oil based on the wieght of oil that you have. Light weight is for that short groomed beard or goatee - apply oil three times a week You want to apply a nickel sized amount of oil in your hand and massage into your hair and onto your skin. Middle weight is for the medium length fuller beard - apply oil every other day (4 times per week) You want to apply about a silver dollar sized amount of oil in your hand or as needed to coat the hair and thoroughly massage oil into your skin. Heavy weight is for that thick epic beard - apply oil daily You want to apply a bit more than a silver dollar sized amount of oil in your hand or as needed to coat the hair and thoroughly massage oil into your skin. With our beard brush you want to brush the wild hairs that need additional taming in order to give your beard the shape that you desire. With our beard comb you want to comb your beard hair directly after applying oil to help exfoliate your skin and help the oil penetrate to the skin fully.





Brand Advice

What is the shelf life of your product?


Our beard oil has a healthy shelf life of 18 months to 24 months. We recommend that you keep the oil at room temperature for long term storage and don't expose to extreme heat or extreme cold for long periods of time.




When was your product manufactured?


We small batch our product and turn out batches every 4 to 5 months. Our brand has been on the market since August 2017.





Ingredients

Do you test on small animals?


Never! Our products are certified by Cruelty Free International. This means we do not use any animal derived ingredients and work only with ingredient suppliers that comply with our policy on animal testing.




Are your products vegan friendly?


Absolutely our products are 100% vegan.




Does your beard oil help grow epic beards?


yes it does. It includes jojoba oil and castor oil as a main ingredients that help encourage healthy and full growth.





Used Product

What do I do when I run out?


We have a beard oil refill program so that you can reuse the UV protected glass bottle. Depending on the size of bottle that you bought you can order our one ounce refill or our three ounce refill. It comes in a recycled plastic tube that you can pour into your bottle with the plastic funnel.





FAQ

Policies


Havon Enterprises (DBA Nikolas B David) Policies Introduction Welcome to the Havon Enterprises (DBA Nikolas B David) website (the “Site”). At Havon Enterprises (DBA Nikolas B David) we seek to provide you with an enjoyable shopping experience while maintaining your privacy. The information that we may collect through the Site will allow us to enhance your shopping experience by catering to your personal preferences and providing effective customer service. Please read this entire Privacy Policy as it informs you of the types of information we gather, as well as how we will use and protect such information. By visiting the Site you are agreeing to the terms of our Privacy Policy. Privacy Havon Enterprises (DBA Nikolas B David) is committed to respecting your privacy. We assure you that all personal information submitted to us via havonllc.com or nikolasbdavid.com is kept secure and confidential and is not shared with third-party companies. We may contact you by email to alert you of special sales and promotions. If you wish to be removed from our mail list, please contact us at info@nikolasbdavid.com. Information Collection In order to use the Site you may be required to complete a registration process in which we will collect certain personal information such as your name, address and email address. When you register, you will also consent to receive email correspondence from us. We will use your personal information to complete transactions, respond to your requests, deliver the products and services you request, and notify you of promotions, updates, or special offers that we think may interest you. If you wish to discontinue email correspondence at any time, simply follow the instructions to “Manage Your Subscription” which appear in every email we send or notify us through the Contact Us page. Analytics Havon Enterprises (DBA Nikolas B David) may also collect anonymous and aggregate information from you about your preferences in navigating the Site by using cookies, action tags and other methods. Cookies are small text files that identify your computer. We may use cookies to, among other things, monitor the Site usage, customize the Site features, identify your computer operating system and browser, and complete transactions. An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time at which such webpage was viewed. Action tags may be associated with cookie information. We may also use such anonymous and aggregate information for promotional and other business purposes. Protection Of Information We use reasonable physical, electronic, and administrative safeguards to help us protect the security, integrity and confidentiality of data stored in our system. The Site encrypts your credit card number and other personal information to provide for the secure transmission of the information from your electronic devise to our servers. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your personal information to the employees, officers, third-party contractors, and strategic partners of Havon Enterprises (DBA Nikolas B David) who need the information in order to perform their duties. External Links We may provide links to the websites of other companies through our Site. We are not responsible for how these other companies collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our Site, you do so at your own risk and it is subject to any terms of service or privacy policy (if any) associated with such third party websites. Collection Of Information From Minors Havon Enterprises (DBA Nikolas B David) does not solicit personal information from minors. If you are not 18 years of age or older, you are not authorized to use the Site. If we learn that a user is under 13 years of age, we will promptly delete any personal information we have collected about that user. Social Media By commenting on your Instagram, Facebook, Twitter, or Pinterest photo with #beardresponsibly when solicited by Havon Enterprises (DBA Nikolas B David), you are consenting to Havon Enterprises (DBA Nikolas B David) to utilize your intellectual property for the purposes of marketing the Havon Enterprises (DBA Nikolas B David) brand via its own Instagram, website, email marketing campaigns, and both digital and print advertising. Additionally, you are relinquishing your rights to any compensation for the use of these photos and intellectual property or any profit that is generated from the use of these photos and intellectual property. The Havon Enterprises (DBA Nikolas B David) website uses Pinterest Tag to track customer's preferences in navigating the Site. You can opt out of being tracked by Pinterest Tag in the basic settings of you Pinterest user account. Changes To This Policy We reserve the right to change, modify, alter or otherwise update how we handle the information we collect and process through the Site at any time. You agree to review this Privacy Policy periodically to be aware of any such modifications. The current version of the Privacy Policy is accessible via the footer of the Site's homepage. Ordering Thank you for shopping with Havon Enterprises (DBA Nikolas B David)! Before Submitting Your Order: Please confirm that all order details are correct and that you have contacted a Havon Enterprises (DBA Nikolas B David) representative to answer any questions you may have BEFORE submitting your order. All orders are put into production as soon as you have submitted payment through our website and are unable to be altered or cancelled. Promotional Codes: Promo codes can be entered during checkout. Only one discount code can be used per order. If you are having any problems or have questions, please contact customer service at 301-814-1986 or email info@nikolasbdavid.com. Once your order has been placed, you will receive an automated email confirmation for your order showing the contents of your order including the personalization and or customization that you specified for any of our custom products. Please review that email. If you notice any issues with your order or if you do not receive your order confirmation email within a few minutes after placing your order, please contact us right away via email to info@nikolasbdavid.com. *PLEASE NOTE: Any items that are designated Clearance Item are limited in stock quantity as well as sizes, colors, style. Order Processing Time Most items ship approximately 1-2 weeks from the date the order was placed. ​Expedited shipping does not affect the production time for custom items. If you wish to rush a order, please contact a us at info@nikolasbdavid.com and know that a rush fee will be applied to your order and expedited shipping may need to be applied depending on the shipping location. *PLEASE NOTE that all orders ship complete. All items on the order are subject to the longest production time on that order. (i.e. An order will ship when all items are completed, which could be 1-2 weeks from the date the order was placed.) Shipping Havon Enterprises (DBA Nikolas B David) ships most orders via USPS and UPS and may change carriers at our discretion. At the time your order is placed, you will receive a confirmation email with the order number. The day your order is shipped, we will email you a shipping notification, which will include the tracking number. Expedited shipping options (2 Day air, etc) apply only to transit time and does not speed up the listed production time of an order. Should you wish to rush an item so that you receive it sooner than the stated turnaround times for that particular product, please contact customer service and know that a fee will be applied to the items rushed and expedited shipping may need to be applied depending on the shipping location. All shipments going outside of the USA are subject to the duties, customs, handling and other fees. We are not responsible for the reimbursement of any fees assessed at the time of delivery. Shipments that are ‘returned to sender’ or undeliverable are subject to additional shipping and handling costs. Every product undergoes careful inspection prior to shipment. Please notify us of any damage within 7 days of receipt and we will arrange for a prompt repair or replacement. Returns and Exchanges At Havon Enterprises (DBA Nikolas B David), we take great pride in the quality and craftsmanship of our products. Attention to design, materials and construction are our top priorities. When applicable, we will happily accept new, unworn/unused merchandise with original packaging and tags accompanied by a receipt within 14 days of delivery date. Once merchandise is received, refunds will be credited in the original payment form minus the original shipping cost and a $10.00 restocking fee. Please allow 14 days for refunds to be processed. Sale items are final sale and non-returnable. Once you have placed an order through our website, you will receive a confirmation email. Please take this opportunity to confirm that all order details are correct. Should you notice anything that your order does not look correct, contact us IMMEDIATELY at info@nikolasbdavid.com. Change requests must be submitted prior to 9:00 a.m. on the following business day. Sale Items Sale items are final sale and not eligible for return or exchange. Return Process Should you need to return or exchange a Havon Enterprises (DBA Nikolas B David) item, please email us at info@nikolasbdavid.com to receive a returns and exchanges request form. Once your request is processed you will receive an email with further information on how to proceed. Please re-pack the merchandise in the same manner it was received, such as a corrugated cardboard box within a bubble mailer. Please do not use a flat envelope, as it will cause damage to the glass bottles. Havon Enterprises (DBA Nikolas B David) is not responsible for damage to returned merchandise due to inadequate packaging. Upon receipt, we will gladly exchange the item or issue a merchandise credit minus the cost of shipping. Havon Enterprises (DBA Nikolas B David) is not responsible for the shipping and handling costs for returned orders. Product Care To ensure your continued use, wear, and enjoyment of your Havon Enterprises (DBA Nikolas B David) products, it must be properly maintained. Beard Oil / Beard CareProducts We design our products to be used for everyday life; however, leaving your bottle of beard oil in the sun or in your car on an extremely cold day will cause the oils to chemically change. We recommend storing your beard oil / beard care products in an environment that is no colder than 40 degrees and no warmer than 70 degrees. Custom Printed Shirts We know that you are going to wear your clothing a lot, so we went through the process of pre washing the clothes prior to creating the logos you see. That makes sure that initial shrinking takes place prior to your purchase. We recommend that when you wash your Nikolas B David apparel that you turn shirts and sweat shirts insid out to protect the pressed on logos and that you wash them in cold water with no bleach in the mix. Please Do Not put your clothing into the dryer instead hang dry all custom Nikolas B David apparel. Follow the individual product's care instructions paying attention to water temperature and drying recommendations.





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Contact Us;

301-814-1986

email @

nikolasbdavid@gmail.com

Washington DC.

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